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Overview
Delivery Coaching connects your solution architecture, engineering processes, product processes, and operational processes.
Many of our clients know they need to install solutions and processes that support the promise and vision of DevOps:
- Higher levels of test automation
- Better monitoring infrastructure
- Faster and more effective continuous integration pipelines
- An easier way to understand customer impact in real time
These clients want help prioritizing, defining, and implementing the solutions to achieve faster time to market, at lower cost and with higher quality — all of which should improve customer acquisition and loyalty.
To that end, our delivery coaching addresses all of the following and more. With our V Delivery Model, we define, design, and help manage:
Outcome-Focused Measurements
We help you establish KPIs and metrics associated with your delivery pipeline, and tie them back to the drivers of your business.
Business-Critical Monitoring & Telemetry
Aligned with your desired business outcomes — we help you connect system metrics to business metrics to full journey analysis.
Automated Test Systems
From unit testing to system integration and load testing.
Continuous Integration & Continuous Delivery/Deployment Pipelines
Automate everything a machine should be doing, to free up valuable engineering and product time.
Production Automation & Orchestration
Whether in the cloud or on-premise, we help you automate deployments to different audiences (e.g. blue/green) or different markets (e.g. data residency).
Holistic Product Lifecycle Integration
From annual to quarterly to sprint planning to releases to support — we help you connect different planning and management systems.
Taking Care of Your Customers
Throughout the customer journey, we help you measure and improve delivery across all of your human and digital touchpoints.
Leading and implementing all of these components is difficult to find from a single provider. AKF can provide all components with a small team of industry experts — former leaders of software organizations who have gone through these transformations themselves. Many hold both engineering undergraduate degrees and MBAs.
What's Included
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Delivery velocity improvement
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Cross-functional process design
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Engineering culture & habits
How We Work
01
Discover & Assess
We begin every engagement with a thorough discovery — understanding your goals, constraints, team, and current state. No assumptions, no cookie-cutter frameworks.
02
Design & Prioritize
We develop a clear roadmap with prioritized recommendations. You get practical guidance, not a 200-page report that collects dust.
03
Execute & Transfer
We stay through execution — leading, coaching, and delivering alongside your team — then transfer knowledge so you own the outcome long after we're gone.